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Keep the Internet Alive!

November 16, 2009 - by Dennis
Posted under: General

For just about everyone, an Internet connection is an essential utility, like water running from the tap or electricity when we plug into the wall.  Since we have been talking with one of our upstream Internet providers recently about a service improvement, we thought it might be interesting to share some of what we do to make sure the University maintains a connection to the Internet 24X7X365.25.

Problems (you know what we mean) will always happen, so we have two fiber-optic connections from separate providers that enter the campus at two different locations, from different directions. These connections are run to separate buildings, and each has a router and firewall. Should there for any reason be a problem with one connection, we automatically drop that one and run exclusively on the other. This has happened a couple of times in the past year, with no impact on our user community.

When we plan these things, we try to learn from other people's mistakes.  When the Minneapolis bridge collapsed over the Mississippi, some large companies and universities lost their Internet connection, even though they had two providers. The problem: Both providers depended on cable running across that one bridge!

We have made certain that our service providers have diverse paths to the Internet backbone. They neither cross the East River in the same tunnel, nor traverse Long Island sound in the same path. Between them, there is a connection to the Internet backbone at two points in NYC, one in White Plains and one in Boston. In short, we spend a great deal of time and energy making sure that all of the AU community can get their research done, connect with friends, keep our websites available, and get to those kitty videos on YouTube :-)

Turns out, we will be here over the Thanksgiving break, working with that provider we mentioned to push even more resiliency into our Internet connection!  Enjoy the Holiday.

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About the Authors

Scott Finkelstein is a web designer at Adelphi University. When he's not busy straddling the line between design and tech, he is on the lookout for new and exciting iPhone Apps to test out, as well as filling up his iPod with music from obscure bands.

Dennis Bohn has worked at Adelphi University for the past decade and is responsible for the AU data network. He was graduated from Rutgers University with a B.A. in German, and holds a number of technical certifications. His never-ending goal is to make the network faster, more resilient, and more secure. He lives in Brooklyn with his wife, two dogs, and a cat.

Christine Reslmaier has been working as the Web content editor for the Adelphi site since July 2007. She received a B.A. in psychology from Binghamton University quite a while ago and is now enrolled in the Community Health master's program at AU's School of Ed.

Kees Leune is Adelphi's information security officer. He holds a Ph.D. in information systems from Tilburg University (The Netherlands) and has several professional certifications. Kees makes regular appearances at industry conferences where he speaks on a variety of topics.

Fred Hicks manages the Network and Systems groups at Adelphi. He is involved in all aspects of network infrastructure, maintaining server hardware as well as the physical security of the network firewalls and access control.

Fred has over 10 years of hands-on IT experience in network design, systems architecture, and identity management systems. He is continuing his education in Adelphi's pre-law bachelor's program.

Erica Klein manages the content and design of the Adelphi University web site in her role as Manager of Web Communications for IT. An Adelphi alum with a B.A. in Graphic Design (2004) and former student worker for the Adelphi WebTeam, she is passionate about all things art and design and about the possibilities for unique and meaningful communication presented by social media.

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